Changing energy suppliers may seem like a daunting task but the procedure is in fact very simple. Just follow the steps outlined below:

Whilst online...

1. Decide what criteria is most important to you (e.g. cost)
   How? Visit choosing a supplier.



2. Find the best supplier according to your requirements.
   How? Visit the supplier comparison tool. Enter your criteria.



3. Apply for a new supplier.
   How? Follow the link of your preferred new supplier within the comparison tool. Complete the details requested, which will form the basis of your new contract.

After your online application...

1. The new supplier will contact you.
   Why? In order to confirm the details entered and a arrange an initial meter reading.



2. The new supplier will contact your current supplier.
   Why? In order to arrange for the transfer of supply.
   
   
3. The 'switching process' takes place.
   How Long? It typically takes between 3 and 6 weeks for the switch to be completed. Your new supplier should keep you informed of progress.

Once the transfer has been confirmed...

1. Arrange a final meter reading with your old supplier.
   Why? So they can send you an accurate final bill. Keep a note of the reading yourself in case you do not agree with the final bill.



2. Pay your old supplier's final bill.
   Why? Hopefully this is self explanatory!



3. Cancel any direct debit with your old supplier.
   Why? Otherwise you may have money taken out of your account in error.

If you are unsure of your current supplier, for whatever reason, you can contact the Meter Number Helpline on 0870 608 1524 to identify who supplies your gas and electricity.