Online.amerada.co.uk offer a full online energy account management service to it's customers. They call this service Energy Online, enabling you to mange your account, setting up your payments and receiving your bills online. Online.amerada.co.uk also offers it's customers an off-line service called Online.amerada.co.uk Classic, which is tailored to suit people who don't normally have access to the internet, would like to sign up online but receive information, statements and other communications by post. Online.amerada.co.uk is committed to offering customers the highest possible standard of service. If and when mistakes are made Online.amerada.co.uk aim to learn from the experience and ensure that the same mistake does not happen again. Online.amerada.co.uk have a new answer center available for customers, maintained on a daily basis. Online.amerada.co.uk state safety should always come first when dealing with gas and electrical appliances: - Only use appliances in accordance with the manufacturer's instructions.
- Always check that you have turned off your gas appliances when they are not in use.
- Do not try to repair any gas appliance yourself. Only a fully qualified CORGI registered engineer can carry out this type of work.
- Do not sleep in a room with an open flued gas appliance in operation, unless it is equipped with an atmosphere sensing pilot flued blockage and safety device.
- If you see sooting around a gas appliance, a yellow or lazy flame and excessive condensation in the room, switch off the gas appliance immediately.
- Contact a Doctor immediately if you experience symptoms such as drowsiness, headaches, nausea or pains in the chest when using a gas appliance. These symptoms may be related to Carbon Monoxide poisoning.
- Treat all wires as if they are live.
- Never touch a wire with your hand or something like a stick.
- Stay away from sagging or downed wires in storms.
- Do not try to guess which wires are for cable TV or telephone and which are for electricity. You may guess wrong.
Additional information can be found on the Online.amerada.co.uk website. (See the links above) | 
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