Basicpower.co.uk is a new electricity company offering customers different payment options. Whether you are paying by direct debit, cash or cheque there is no difference in their charges. CostsWhilst new technology can bring benefits to business by reducing costs it can lead to some customers feeling they are being discriminated against if they don’t have or don’t want access to that technology. Basicpower.co.uk provide competitively priced electricity that does not penalise customers for wishing to pay in a more conventional way. ChoiceSince the freeing up of the electricity market in 1998, all 26 million customers in the UK have the choice to select an electricity supplier which meets their needs and expectations in terms of product, service and price. PaymentCustomers signing up to Basicpower.co.uk are encouraged to pay monthly in advance for their electricity. Each monthly bill can be settled by cheque, direct debit or cash, and the tariff is the same. To avoid burdening all customers with the cost of dealing with unpaid debts, if the payment is not received by the due date a one pound surcharge is levied. Domestic customers not wishing to pay monthly in advance and those with prepayment meters can choose a Basic Bonus Tariff, again the tariff is the same irrespective of how you pay. ServiceBasicpower.co.uk's customer service team strive to ensure that all their customers are happy with the service they provide. Additional information can be found on the Basicpower.co.uk website. (See the links above) |