House.co.uk are part of Centrica, the parent company of the AA, House.co.uk, Goldfish, One.Tel and Scottish Gas. All references to House.co.uk apply equally to Scottish Gas in Scotland. House.co.uk span domestic gas, electricity and telecoms as well as home finances, insurance, DIY and security. House.co.uk are committed to older and disabled customers. If you are an elderly customer, disabled or visually impaired, House.co.uk can add you to its Home Energy Care Register. This confidential register ensures that the special needs of all their eligible gas and electricity customers will be taken into account. At House.co.uk there is an Energy Saving Programme that may help reduce environmental damage. Below is some information you will need before you are able to join House.co.uk: - supply address details
- previous address (if you have lived at the current address for less than 2 years)
- current electricity supplier, electricity supply number
- current gas supplier, meter point reference number
- payment method details
Like all suppliers House.co.uk reports to the industry regulator, Ofgem, every 3 months on their sales performance as required by Condition 48 of the Gas and Electricity Supply licences. This report includes information on the proportion of customers contacted to confirm that they were happy to proceed after they signed a contract with House.co.uk, and the percentage of customers who chose to cancel their contract after being contacted. You can request a copy of this report. Additional information can be found on the House.co.uk website. (See the links above) |